I took a vacation from blogging last week, going on a cool cruise ship. When I say cool, I mean it literally, as well as the other way. Carnival Cruise Lines sent the Triumph, which, I am told, has no heater on it, up the New England and Canadian coast. Temperatures were in the low thirties and forties. When I complained to a service desk employee, he told me that I could close the air conditioning vent. I told him that I did that and the cabin was still cold. He said he was sorry. I asked him if the cabins were going to get some heat. He said they would not. He was right.
I decided that before I reported on this I would get another source in order to make sure that there was no capacity to heat the cabins for the 2,758 passengers and 1,100 crew members. After seeing and being thoroughly entertained by the ship’s Cruise Director Jorge Solano, a very funny man, I decided I would ask him. He granted my request for an interview.
I told him that I really enjoyed his performances, and that the entertainment on the ship was first rate. That was not just flattery. I meant it. There were two other hilarious comedians who performed, and big colorful production shows with elaborate costumes, skilled dancers and a great show band. The ship’s service personnel were helpful and friendly, the food was excellent, and the decor was Las Vegas magical, but I did hear a lot of passengers complaining about their cold cabins.
“Does this ship not have a heater?”
“I don’t think it does, but let me get an official answer, ” he said as he dialed up a Carnival official. After the conversation, he said that the ship definitely did not have a heater. When I told him that it was incredible that Carnival would send a ship up the Northeast coast with no heating capacity, he smiled and said, “I’ve been cold, too. I had no idea it was going to be this cold up here.” He had told me that being cruise director did not mean he was responsible for the ship, that his job was strictly being in charge of the ship’s entertainment. He did that very well, and was a likeable guy.
Cold in our cabins or not, we – I went with a group from the First Baptist Church of Columbus – still had a lot of fun and enjoyed experiencing some places I have never been before. More on that coming up.